There is a Problem Installing EndNote for Mac Running Sierra

Question: I downloaded EndNote from our University Libraries website to my MAC running Sierra. Why was I promoted to enter a product key when installing it.

Answer: It is a known issue that there is a problem installing EndNote for Mac running macOS Sierra. Our IT folks are working hard on resolving the issue. As soon as the problem is solved, I will post it here. So please visit back for updates. We are sorry for any inconvenience that was caused to you.


University-Wide Access to EndNote Now Available

Rutgers University Libraries are now licensed to provide university-wide access to EndNote for all Rutgers students, faculty, and staff. Rutgers users can download EndNote at either within or outside the Rutgers network using their NetID. When downloading the program, you should not be asked to enter a product key. Here are the tips for installations.

A train-the-trainers session for RU librarians will be conducted on Wednesday, October 26, 2016, 1:00pm-2:30pm in the Pane Room of Alexander Library. A workshop “Introduction to EndNote X7.7” for researchers has also been scheduled for Thursday, Oct 27, 2016, 12:00pm-1:30pm at the Conference Room of LSM. Click here to register for the Oct 27th workshop. Two other training sessions for New Brunswick graduate students and faculty have been arranged by the New Brunswick Graduate and Faculty Services Team. Training session for Newark will be scheduled soon.

For more information on EndNote, please visit this page at If you have any questions, please feel free to contact

EndNote for Legacy RU Schools & Units which are Now RBHS

October 1, 2014

If you are a user from School of Pharmacy, legacy RU College of Nursing, or the Institute for Health, Health Care Policy and Aging Research, you may download EndNote software onsite only. Due to RU network restrictions, wireless or remote downloading of EndNote is not available at this time for these users. Please click here for instructions on how to download EndNote

If you need help, want more information, or to arrange a training session contact your campus library:

Smith Library Newark contact Stephen Modica, (973-972-4358)
RWJ Library, New Brunswick contact Yingting Zhang, (732-235-7604)

EndNote Update X5.0.1 for Windows

EndNote Update X5.0.1 for Windows  – The update is available to EndNote X5 for Windows users and includes a number of improvements. It is recommended that you use Program Updates. Close all programs and turn off any background software. From within EndNote, choose “EndNote Program Updates” from the “Help” menu and follow the on-screen prompts. For more information, please visit this site:

Major improvements:

  • Find reference updates for multiple references—highlight the references and begin reviewing available updates to enrich your EndNote library
  • Open and convert Reference Manager 12 Databases
  • Edit and update Reference Manager 11/12 citations in Word
  • Updates to Bibliographic formatting styles, Import Filters, and Connection Files 

Not Able to Install EndNote X4 for Mac

November 29, 2010 – Yingting     

Problem: I have been trying to install EndNote X4 for Mac, but I am having trouble placing the EndNote X4 folder in the Applications folder. Please help.

Answer: There are two possibilities when this problem occurs. First, you may not have the permission to access the Applications folder and to install programs on that Mac computer. Check with your IT personnel for permissions. Second, your Mac version might be too old. It requires v. 10.5.0 and up to run EndNote X4 for Mac. So make sure your Mac version is up to date. Hope this helps.

How to Install EndNote X4 for Mac?

Nov. 22, 2010 – Yingting    

Question: I just got my Mac computer. Where and how can I download EndNote X4 for Mac?

Answer: EndNote X4 for Mac is now available for download for UMDNJ affiliated patrons at Please follow these steps to download and install EndNote X4 for Mac:

  • Go to and click on EndNote X4 for Macintosh. (You may also go to this link directly to download it.)
  • Enter your proxy account on the authentication page.
  • Click on Save in the pop-up File Download window. It will take a few minutes to download.
  • Go to the Download folder and double click on endnote x4 site installer.dmg.
  • In the EndNote X4 Installer window, following the blue arrow, drag the EndNote X4 folder into the Applications folder.
  • Go to the Applications folder, click on the EndNote X4 folder and then the red  icon. Follow the steps to complete the installation.
  • Now EndNote X4 for Mac is ready for use.

EndNote X4.0.1 Update

Thomson Reuters has released an update for EndNote X4.  For a complete list of improvements and fixes please visit the following URL:

Anyone installing EndNote from the UMDNJ Libraries EndNote web pages from October 13, 2010 forward will download the latest version, EndNote X4.0.1, and need to do nothing further after installation.  It is recommended that users that have installed EndNote X4 prior to October 13, 2010 download and install the update from the following URL:

The update is downloaded as a zipped file.  Right click on the zipped folder and select “Extract” to unzip the folder and the update.  Once the folder is unzipped, open the folder and click on the file “EN1401Patch” to install the update.   

Should you have any question, please contact your campus librarians for help:

Smith Library Newark contact Stephen Modica, (973-972-4358)
RWJ Library, New Brunswick contact Yingting Zhang, (732-235-7604)
Health Sciences Library at Stratford contact Kevin Block, (856-566-6800)
Camden Campus Library contact Betty Jean Swartz,